OUR
VALUES
Most companies surveyed on their experiences with BPO/SPO providers always identify two main problems; a lack of control over their teams, and employee attrition. We look to eliminate both issues through our 2.0 program.
OUR VALUES
Gro-Pro is committed to treating all our staff, in all geographic locations, with courtesy, fairness and equity. We do not use third party agencies to provide staff. All our employees are hired directly, allowing us to ensure that all our employees our paid competitively and enjoy fair, safe and dignified working conditions. All of our staff, once they have completed their probationary period, are included in our private healthcare scheme.
We cultivate a supportive atmosphere and cohesive team dynamics to ensure employees enjoy coming to work each day. We encourage all of our clients to incentivize employees where possible and we regularly hold away days, team building events and pay appraisals. We firmly believe that paying well and looking after our staff is the best way to address the issue of staff attrition (a major issue in the BPO industry).
MODERN SLAVERY
We recognise that modern slavery is a crime and a violation of fundamental human rights.
The statement sets down our commitment to preventing slavery and human trafficking in our business activities at Gro-Pro and the steps we have put in place with the aim of ensuring that there is no slavery or human trafficking in our own business and supply chains.
Our Organisation
We are a provider of staffing solutions and business process outsourcing in various sectors within the UK market. We are based in the UK and in South Africa, and employ staff in both countries.
Our policies on slavery & human trafficking.
We are committed to ensuring that there is no modern slavery or human trafficking in our supply chains or in any part of our business. Our Modern Slavery Policy reflects our commitment to acting ethically and with integrity in all our business relationships and to implementing and enforcing effective systems and controls to ensure slavery and human trafficking is not taking place anywhere within our supply chains.
Our Principles
Human Rights: We recognize that all individuals have inherent dignity and rights, and we are dedicated to respecting and upholding these rights within our organization and throughout our supply chains.
Zero Tolerance: We have a zero-tolerance approach to modern slavery and human trafficking.
We do not condone or tolerate any form of forced labor, child labor, or human trafficking in any part of our operations or those of our suppliers.
Due Diligence: We conduct thorough due diligence on all our suppliers to ensure they share our commitment to ethical practices and do not engage in any activities that promote or support modern slavery or human trafficking.
Training and Awareness: We provide regular training and awareness programs to all employees to ensure they understand the risks of modern slavery and human trafficking and are equipped to identify and report any concerns.
Transparency and Reporting: We are committed to transparency and will promptly investigate any reports or suspicions of modern slavery or human trafficking within our organization or supply chains.
We encourage anyone with concerns to come forward and report them without fear of retaliation.
Our Actions
We have established robust policies and procedures to prevent modern slavery and
human trafficking within our organization and supply chains.
We conduct regular risk assessments to identify and address any potential areas of vulnerability.
We engage with our suppliers to ensure they comply with our anti-slavery and human trafficking principles, and we reserve the right to terminate relationships with any supplier found to be in
violation of these principles.
We support initiatives and partnerships aimed at combatting modern slavery and
human trafficking globally.